PRIVACY POLICY

Privacy Policy for Luna Lanterns

Effective Date: 07/03/2024

Welcome to Luna Lanterns. Your privacy is critically important to us. Luna Lanterns, located in Yeppoon, QLD, is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, protect, and disclose information and data when you use our website and the services we provide.

Information Collection and Use:

  • Personal Information: We collect personal information that you voluntarily provide to us when you make a purchase, sign up for our newsletter, or interact with us in other ways. This information may include your name, email address, postal address, payment information, and any other details necessary to process your orders or respond to your inquiries.
  • Automated Information: When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view and information about how you interact with the site.

Use of Your Information:

We use the information we collect to:

  • Fulfill orders and provide the services you request.
  • Communicate with you about your orders, inquiries, and our services.
  • Improve and optimise our website and services.
  • For analytics and market research.
  • To comply with legal obligations.

Sharing Your Personal Information:

We share your Personal Information with third parties only in ways that are described in this Privacy Policy, including:

  • Service providers who assist us in order fulfillment, payment processing, and website operations.
  • If required by law or to protect the rights and safety of Luna Lanterns and its customers.

Security:

We take reasonable measures to protect the information you provide to us. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

Your Rights:

You have the right to access, correct, amend, or delete any personal information we have about you. Please contact us if you would like to exercise your rights.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to track activity on our website and hold certain information to improve and analyse our service.

Changes to This Privacy Policy:

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us:  If you have any questions about this Privacy Policy, please contact us at narelle@lunalanterns.com.au